Things we’re trying

Answer the angry email in 30 seconds

Paste the refund demand, chargeback, or 1-star complaint. Refund Reply writes a calm, firm response that protects your money and your rating — ready to send.

Break the silence after you sent the quote

You sent the proposal and heard nothing. Follow-Up writes the next message that actually gets a reply — no groveling, no 'just checking in.'

Chase the late invoice without the awkwardness

The invoice is past due and you hate asking. Get Paid writes the reminder that gets you paid and keeps the client — polite on day one, firm by day thirty.

Tell them your price went up — without losing them

You've been underpriced for a year and you still can't write the email. Rate Increase announces your new rate in a way clients accept, with the date, the number, and no apology.